Digital marketing is the use of digital technologies and online media platforms to connect with current and prospective customers. It encompasses all marketing efforts that use an electronic device or the internet, leveraging channels such as search engines, social media, email, websites, and mobile apps.
Digital marketing comprises various channels. Here are the main ones:
Although these terms are often used interchangeably, there’s a subtle difference. Digital marketing is an umbrella term that encompasses all types of marketing activities done through electronic devices, which includes online marketing (internet-based) and also other digital channels not necessarily online, such as SMS and MMS marketing, digital TV, and radio channels.
Digital marketing provides businesses with several benefits, including:
Coca-Cola’s “Share a Coke” campaign is a prime example of a successful digital marketing strategy. This campaign personalized the Coca-Cola brand by swapping out its logo with popular names on bottles and cans, encouraging consumers to “Share a Coke” with friends and loved ones. This personalized approach, combined with a strong digital presence on social media, website, and email marketing, resulted in a significant increase in sales after a decade of declining revenues.
Digital marketing is an expansive and complex field that’s becoming increasingly essential in our digitally connected world. Its channels offer a range of options to reach and engage with audiences in a targeted and personalized way. When executed well, digital marketing strategies, like the “Share a Coke” campaign, can drive significant business growth.